Shipping policy

 Order Processing All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays will begin processing the next business day. You will receive a confirmation email with tracking information once your order has shipped.

2. Domestic Shipping (United States) We offer the following shipping options:

Free standard shipping is available on orders over $[your threshold].

3. International Shipping We currently [do/do not] ship internationally. If international shipping is available, delivery times and rates will be calculated at checkout. Please note that international orders may be subject to customs duties and import taxes, which are the responsibility of the customer.

4. Tracking Your Order Once your order ships, you'll receive an email with a tracking number. You can use this to monitor your delivery status through the carrier's website.

5. Shipping Delays Purenourish is not responsible for delays caused by weather, carrier disruptions, or customs processing. If your order is significantly delayed, please contact us and we'll do our best to assist.

6. Lost or Stolen Packages If your tracking shows "delivered" but you haven't received your package, please:

• Check with neighbors and around your property
• Contact the carrier directly with your tracking number
• Reach out to us at [your support email] if the issue is unresolved

We are not responsible for packages marked as delivered by the carrier.

7. Incorrect Address Please double-check your shipping address at checkout. Purenourish is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at [your support email] — we'll do our best to correct it before the order ships.

8. Damaged Shipments If your order arrives damaged, please contact us within 7 days of delivery with photos of the damage. We will arrange a replacement or refund.